Refund Policy

At Guttify, we strive to provide high-quality products. If you are not satisfied with your purchase, please review our Return & Refund Policy.

1. Eligibility for Returns

• Returns are accepted only for damaged, defective, or incorrect products delivered.
• Return requests must be made within 7 days of delivery.
• The product must be unused, sealed, and in its original packaging.

2. Non-Returnable Items

• Opened, used, or tampered products.
• Items purchased during promotions or sales (unless defective).
  
• Replacement for the damaged, defective or incorrect products will be provided within 7 days

3. Return Process

• To request a return, email [support@guttify.com] with order details and the reason for return.
• Once approved, we will arrange a pickup or request the item to be shipped back.
• After inspection, refunds will be processed within 7-10 business days.

4. Refund Policy

• Refunds will be issued to the original payment method.
• Refunds will be credited within 7-10 Business Days
• Shipping and handling charges are non-refundable.
• If the return does not meet policy requirements, the item will be sent back without a refund.

5. Order Cancellations

• Orders can only be canceled before they are shipped.
• If already shipped, customers must follow the return process.

For return requests, contact [tech@guttify.com].